TERMS AND CONDITIONS
PRIVACY POLICY
General. In accordance with Law of Georgia on Personal Data Protection (PDP) and European Union General Data Protection Regulation (GDPR) FFCB.io (International FinLaw Support LLC, Ioseb Jordania Street N 17, Samgori District, Tbilisi City) has created its Privacy Policy. FFCB.io and its affiliates (hereinafter, "FFCB.io", "we", "us" or "our") are committed to protecting and respecting your privacy. This Privacy Policy (together with our User Agreement and AML/KYC Policy) governs our collection, processing and use of your Personal Information. We define "Personal Information" as information which identifies you personally, e.g. your name, address, e-mail address, trades etc. The purpose of this Privacy Policy is to inform you of:
who is responsible for protection of your information; the kinds of Personal Information which we may collect about you and how it may be used; the sources from which we gather information about you; our use of information regarding IP Addresses and our use of cookies; any disclosure of Personal Information to third parties; your ability to correct, update and delete your Personal Information; and the security measures we have in place to prevent the loss, misuse, or alteration of Personal Information under our control. Responsible person for protection of Your information. Protection of Your personal information is the responsibility of our Data Protection Officer (DPO), who you can contact with questions related to Your personal information. If you want to reach our DPO, please contact support@ffcb.io. Gathering and Use of Personal Information We may collect your Personal Information if you use the Site, open an Account to use Our Services or perform any Transactions on FFCB.io. The types of Personal Information which we collect may include:
your name; your surname, - your photographic identification; your address; your phone number; your e-mail address; your IP address(es) and geo location; your device and browser information; your banking details including account numbers; your date of birth; your transactions. We may use your Personal Information for the following purposes:
to allow you to open and operate an Account on the FFCB.io; to enable you to complete Transactions on FFCB.io; if you contact us, to reply to your queries; to analyze the use of our Site; as required for regulatory purposes; for market research e.g. surveying our Members needs and opinions on issues, such as our performance etc. We will process your Personal Information only for the purpose(s) for which it has been provided to us. Sources of information. We collect information about You from several sources including, but not limited to:
Your FFCB.io profile; Your social network profiles (Facebook, Google); Cryptocurrency blockchains (Bitcoin, Litecoin, Ethereum, BitcoinCash blockchains); IP Addresses; We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users browsing actions and patterns and does not identify any individual. Cookies. We use a browser feature known as a "cookie", which assigns a unique identification to your computer. Cookies are typically stored on your computer`s hard drive. Information collected from cookies is used by us to evaluate the effectiveness of our Site, analyze trends, and administer the FFCB.io. The information collected from cookies allows us to determine such things as which parts of our Site are most visited and difficulties our visitors may experience in accessing our Site. With this knowledge, we can improve the quality of your experience on the FFCB.io by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties.
We also use cookies and/or a technology known as web bugs or clear gifs, which are typically stored in emails to help us confirm your receipt of, and response to, our emails and to provide you with a more personalized experience when using our Site. We use third party service provider(s), to assist us in better understanding the use of our Site. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our site, what products are browsed, and general Transaction information. Our service provider(s) analyzes this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors interests in our Site and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using the FFCB.io. Our service provider(s) is/are contractually restricted from using information they receive from our Site other than to assist us. By using our Site you are agreeing that we may use cookies for the purposes set out above.
Disclosure of Personal Information. We use the Personal Information for the purposes indicated at the time you provide us with such information, and/or otherwise for the purposes set out in this Privacy Policy and/or as otherwise permitted by law. We may make available the Personal Information that you provide to us to our affiliates, agents, representatives, trusted service providers and contractors for these limited purposes. We may also share Members’ Personal Information with financial institutions, insurance companies or other companies in the case of a merger, divestiture, or other corporate re-organization.
We may also share Members Personal Information with law enforcement or regulatory agencies, as may be required by law. Any third party which receives or has access to Personal Information shall be required by us to protect such Personal Information and to use it only to carry out the services they are performing for you or for FFCB.io, unless otherwise required or permitted by law. We will ensure that any such third party is aware of our obligations under this Privacy Policy and we will enter into contracts with such third parties by which they are bound by terms no less protective of any Personal Information disclosed to them than the obligations we undertake to you under this Privacy Policy or which are imposed on us under applicable data protection laws. Specifically, when it is needed and permitted by law we can share information about you with the following parties:
With third-party verification providers (i.e. identity and address verification providers); With acquiring and card issuing banks; With payment processing partners; With our service providers; With banks or other financial institutions when disputing claims or chargebacks; With government and regulatory officials when requested; Please note that we cooperate with partners in different countries, hence your information might be processed and stored in different jurisdictions, but only as permitted by the law in that particular jurisdiction. We are committed to ensure safety of your personal information at any point of time by the use of secured data transfer channels, contractual obligations and other means (i.e. working with only trusted partners that have adequate data protection means). Correction⁄Updating⁄Deletion of Personal Information You have the right to access your Personal Information and to require the correction, updating and blocking of inaccurate and/or incorrect data by sending an email to us at: support@ffcb.io. You may also request the deletion or destruction of both the Account and Personal Information by sending an email to us at: support@ffcb.io. FFCB.io will action your request only where this is not inconsistent with its legal and regulatory obligations. Upon your written request, we will inform you of the Personal Information relating to you that we hold and the use and general disclosure of your Personal Information. We will also give you a copy of the Personal Information we have retained. There may be a minimal charge for accessing your Personal Information. Security We have implemented security measures to ensure the confidentiality of your Personal Information and to protect your Personal Information from loss, misuse, alteration or destruction. Only authorized personnel of FFCB.io have access to your Personal Information, and these personnel are required to treat the information as confidential. FFCB.io website belongs to International FinLaw Support LLC, Ioseb Jordania Street N 17, Samgori District, Tbilisi City. Our official email address is: support@ffcb.io; The security measures in place will, from time to time, be reviewed in line with legal and technical developments.
Retention of Personal Information. We will hold your Personal Information only for as long as it is necessary for us to do so, having regard to the purposes described in this Privacy Policy and our own legal and regulatory requirements. In accordance with our record keeping obligations we will retain Accounts and Personal Information for, at least a period of five years after they are closed by Members. Links There may be links from our Site to other sites and resources provided by third parties. This Privacy Policy applies only to our Site and Telegram Bots. Accessing those third party sites or sources requires you to leave our Site. We do not control those third party sites or any of the content contained therein and you agree that we are in no way responsible or liable for any of those third party sites, including, without limitation, their content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from those sites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each site that you visit. Contacts. If you have any questions, comments, or concerns regarding our Privacy Policy and/or practices as it or they relate to the FFCB.io, please contact us at support@ffcb.io, International FinLaw Support LLC.